CallHub is a phone and text platform that supports predictive dialing, power dialing, peer to peer texting, blast SMS, patch through calls, and more.
- Call Tool
CallHub
Call Tool, Mass SMS, Peer-to-Peer Texting
Compared To
FIVE9, Phoneburner, LiveVox, VAN Predictive Dialer, Hubdialer, Mobile Commons, Ground Game, Hustle, Relay
Meant for
Organizer, Organizing Management, Digital Teams, Volunteers
Problem it Solves
Onboarding a P2P SMS, blast SMS, and a calling tool all in one place at a low cost. Managing communications with the same voter across calls and texts is extremely easy. For instance, you can follow-up with contacts who don’t pick up the phone with a text message. Or share more details over text after a phone conversation. App integrations make sure that data collected during outreach like surveys and event RSVPs immediately show up in your CRM.
Use Case
- High-barrier actions like making a donation, getting out the vote, signing a petition etc. can be encouraged via calling campaigns or P2P texts.
- If you want local organizers to be able to run their own localized texting or calling program, you could set it up with this platform.
- Volunteers can make phone calls and send out texts from the comfort of their home (with in-person canvassing off the table for the foreseeable future this is a crucial feature to have).
Biggest Drawback
The platform has not been tested widely on nationwide campaigns where call volumes can go up to a few millions calls a day.
Does it Sync with NGPVAN?
Yes – read and write.
Pricing
$$$$
How Much Does this Cost?
- Costs vary based on services but are generally based on usage and are very affordable. For instance, peer to peer text messages cost only 3.4 cents per outgoing message.
- Additionally, you can pre-pay on your account, meaning you will not pay more than you want to – if you exceed usage, the service will just stop.
- Bulk usage discounts are available.
Testimonials
“I liked the ability to have volunteers use the software online, without having to use their personal cell phones, and I LOVED that it showed the campaign phone number on call display.”
“As someone who has managed and worked on a lot of campaigns and use NationBuilder as my primary database/website solution (which CallHub integrates beautifully with), CallHub has become my go-to platform for affordable phone canvassing campaigns, voice broadcasts and text message blasts. In particular, text message blasts are the single most useful tool for volunteer mobilization that I have used in recent years.”
“I was looking for a mass SMS and robocall tool and referenced ACRONYM to find CallHub. I only actually used the voice broadcast services but found them incredibly easy and fast to set up, pay for, and track (and I had never set up robocalls before). There was some trial and error, but their FAQs were easy to understand. I didn’t interact with CallHub staff at all.”
The Digital Tools Assessment is produced by ACRONYM and powered by Arena
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